Profile
Mission
I am a senior consultant constantly seeking to bring tangible value to my clients and collaborators by leveraging my curiosity, analytical skills, intellectual discipline, adaptability and my strong interest in people, innovation and performance.
ACADEMICS
- Master's Degree in Education and Training Management, Sherbrooke University, 2002
- Bachelor of Laws Degree, Laval University, 1994
AREAS OF INTERVENTION
Here are some of the environments in which I've intervened in recent years.
- Digital Transformation
- Transition to Cloud computing
- Customer Contact Centres
- E-Services
- Video game
- Health Network
KEY FRAMEWORKS
- BIZBOK®
- Archimate®
- TOGAF®
- DATA DMBOK®
- ITIL®
Ambitions
Organize chaos. Understand and help to understand. Take action and help to act. Dynamize conventions. Enlighten decisions.